We want to keep shipping costs down for you as much as possible so we offer a flat rate of $10 for all orders under $100. Spend over $100 and shipping is on us! Please note that this applies to Australian orders only.

Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24-48 hours, and delivery is between 2-3 working days. You will receive an email confirming the dispatch of your order once it has been sent.

During the check out process, you should specify any special delivery instructions.

Please note, KittyK cannot be responsible for items lost in the post. 

In some instances products will be sent directly from our supplier to the customer. We will communicate the dispatch of each item with the same process as listed above.

If, for some reason, there is a delay with delivery of your order we will communicate this within 2 working days, and communicate a delivery time frame. Should a delayed delivery time not meet your needs, we will be happy to process a refund.

International Delivery

Unfortunately we don't currently offer international shipping

 

Items Out Of Stock

We endeavour to make sure that all products shown on our site are in stock, and that pricing is true and correct.

If an item on the site is showing out of stock, we will do our best to order it in if requested. Delivery time frames will be clearly communicated, and we will not process the payment until we can confirm the item is ready for dispatch.

Pre-Orders can be made when an item is out of stock.  To arrange for a pre-order of an out of stock item, please email us info@kittyk.com.au or telephone (03) 9521 3100.